Terms & Conditions

Please read the following information carefully.

The information contained in this Site is for general guidance. While we have made every attempt to ensure that the information contained in this SWelcome to The Ops Cohort. The information contained on this site is for general guidance. While we have made every attempt to ensure that the information has been obtained from reliable sources, The Ops Cohort is not responsible for any errors, omissions, or for the results obtained from the use of this information.

By using this website and purchasing our products or services, you are deemed to have read and agreed to the following terms and conditions.

Memberships, Courses, and Intellectual Property
Any and all materials, paid or free, that you access on this or any related domains containing Ops Cohort’s educational offerings are under the sole ownership or licensed use of The Ops Cohort (hereafter “OC”). The layout, design, graphics, icons, videos, logos, taglines, and trademarks are the intellectual property of OC. You are not allowed to reproduce any part of OC’s website(s), program(s), product(s), or service materials.

Upon purchase, you are granted a limited, non-transferable, non-exclusive, revocable license for non-commercial use to access the content. You must not:

  1. Share the offering with anyone else who has not purchased it.
  2. Reprint or republish any of the offering, in part or in whole.
  3. Distribute any of the materials as your own.
  4. Reproduce or tweak any part of the offering for distribution.
  5. Claim ownership over any of OC’s intellectual property.

If you exceed the scope of this license, you have committed infringement in a manner that materially harms OC, and OC reserves the right to seek damages, an injunction, and to prosecute infringers to the fullest extent of the law.

Disclaimer of Advice
All recommendations in our materials are based on personal experience. We do not provide legal, financial, or accounting advice. You should consult your personal lawyer, accountant, or financial adviser if you require such advice. OC is not responsible for decisions made based on the content of our courses or memberships.

Refund Policy & Digital Consumer Rights
Please ensure you have read and understood these terms before purchasing. There are no contractual obligations or minimum terms.

  • Digital Goods Waiver: By purchasing a digital subscription or course, you consent to receive immediate access to the digital content. You acknowledge that by accessing the content immediately, you lose your 14-day right to cancel under the UK Consumer Contracts Regulations.
  • Cancellations: Subscriptions automatically renew at the end of each billing cycle. To cancel your membership, you can do so at any time by emailing us@opscohort.com.
  • Monthly Subscriptions: Payments are taken in advance and are non-refundable. If you cancel a monthly subscription, no further payments will be taken, and you will retain access to The Ops Cohort until the end of your current paid billing period.
  • Annual Subscriptions: A pro-rata refund may be processed strictly at the discretion of OC.
  • Failed Payments: If a recurring payment fails (e.g., due to an expired card), we will notify you to update your payment details. Your access may be temporarily suspended until the payment is resolved.

Privacy & Data Protection
We are committed to protecting your privacy and process personal data in compliance with the UK General Data Protection Regulation (UK GDPR). We will not sell, share, or rent your personal information to any third party.

Information collected is used strictly on a need-to-know basis to provide our services. You have the right to request access to, correction of, or deletion of your personal data held by us. For system administration and troubleshooting, our web servers automatically log standard access information (such as browser type and IP address). This is not linked to personally identifiable information.

Cookies
This website uses cookies to enable us to retrieve user details for each visit and ensure site functionality. Some of our affiliate partners may also use cookies.

Exclusions and Limitations of Liability
The information on this website is provided on an “as is” basis. To the fullest extent permitted by law, OC:

  • Excludes all representations and warranties relating to this website and its contents, including any inaccuracies or omissions.
  • Excludes all liability for damages arising out of or in connection with your use of this website. This includes, without limitation, direct loss, loss of business or profits, damage caused to your computer, software, systems, and any other direct or indirect, consequential, and incidental damages.

OC does not exclude liability for death or personal injury caused by its negligence. None of your statutory rights as a consumer are affected.

External Links
We do not monitor or review the content of third-party websites linked to from this website. Opinions expressed or material appearing on such websites are not necessarily shared or endorsed by us. OC accepts no responsibility for any loss or damage resulting from your disclosure of personal information to third parties.

Force Majeure
Neither party shall be liable to the other for any failure to perform any obligation due to an event beyond their reasonable control, including but not limited to Acts of God, terrorism, war, riot, civil unrest, earthquake, or flood.

General & Jurisdiction
The laws of England and Wales govern these terms and conditions. By accessing this website and using our services, you consent to these terms and to the exclusive jurisdiction of the English courts in all disputes. If any of these terms are deemed invalid or unenforceable for any reason, the invalid provision will be severed, and the remaining terms will continue to apply.

OC reserves the right to amend these conditions from time to time. Your continued use of the site will signify your acceptance of any adjustments.